mikehudack:

Why does everyone always want to do phone calls? What’s wrong with IM and e-mail, people??

Tone.  When someone write’s “WTF” in an IM, are they:

  • incensed?
  • bored?
  • curious?
  • being sarcastic or ironic?
  • excited?

And meaning. I build relationships through phone calls and meetings.  I transer information through IMs and email.